At Duttchprofessional.com (Shri Saigan Wellness), we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us at [email protected] insert contact information] to discuss a return or exchange.
Returns
If you are not satisfied with a product you have purchased, you may return it to us within 10 days of purchase for a refund or exchange. To be eligible for a return, the product must be in its original packaging and condition.
To initiate a return, please contact us at [insert contact information] with your order number and reason for return. We may require proof of purchase and may provide instructions for returning the product.
Once we receive the returned product and verify that it is in its original packaging and condition, we will issue a refund to the original payment method or provide an exchange, as requested. We reserve the right to deny any return request.
Exchanges
If you would like to exchange a product for a different product or size, please contact us at [insert contact information] to initiate an exchange. To be eligible for an exchange, the product must be in its original packaging and condition.
We will provide instructions for returning the product and may require proof of purchase. Once we receive the returned product and verify that it is in its original packaging and condition, we will provide the requested exchange.
Shipping
If you are returning or exchanging a product, you will be responsible for the shipping costs. We recommend using a trackable shipping method and insuring the shipment.
If you are returning a product for a refund, the original shipping cost will not be refunded.
If you are exchanging a product, we will cover the cost of shipping the new product to you.
Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us at [insert contact information] within 7 days of receipt to initiate a return or exchange. We may require photos or other information to verify the damage or defect.
We will provide instructions for returning the product and will cover the cost of shipping the new product to you or issuing a refund, as requested.
Contact Us
If you have any questions or concerns about our returns/exchanges policy, please contact us at [email protected]
